Executive Coach · Fractional COO · Chief People Officer

Elevate your operations.
Drive sustainable growth.

Executive coaching for the leaders who run operations, and fractional COO and Chief People Officer leadership in the seat. Either way, you get an operator who has done the job.

Tess Honan, executive coach and fractional COO, founder of Elevate Operations Consulting
Tess Honan, CMP Founder & Principal
$8M $40M
Business growth
32% 8%
Turnover reduction
20+ years
Leading growth and change
Sound familiar?

Revenue is up.
But growth no longer feels like winning.

01

Every decision still comes through you.

02

Your best people are stretched, or already leaving.

03

Growth is creating more noise, not more freedom.

04

The business can’t run confidently without you.

It’s not you. The business just grew faster than the people and systems holding it up. We start with one question, what keeps you up at night, and build around the answer, until the 2 a.m. spin quiets down.

Let’s fix that
The transformation

From founder bottleneck
to leadership system.

What begins as one person carrying everything becomes a business that can lead itself.

The bottleneck
Reactive. Overloaded. Dependent.
Founder Approvals Hiring Clientdecisions People issues Operations Strategy Problemsolving
Every decision flows through one person.Growth slows. Dependence grows. Burnout follows.
The leadership system
Elevated. Focused. Future-oriented.
Leadership team Role clarity Operatingcadence Peoplesystems Decisionrights Accountability
Clear roles. Shared ownership. Confident decisions.The business leads itself, sustainably.
Where it all meets

Where people, operations,
and leadership meet.

Alignment creates impact. I integrate leadership, people, and operations to drive clarity, capability, and results that last.

Clarity in direction.
Alignment in action.
Results that endure.

Three domains.
One strategy.
Sustainable impact.

How we work

Diagnose. Embed. Transfer.

I do not hand over a deck and disappear. I step into the work, build what the business needs, and strengthen the leaders who will carry it forward.

01

Diagnose

Understand the business, the people, and the real pressure points.

02

Embed

Step in to build structure, steady operations, and strengthen leadership.

03

Transfer

Grow internal capacity so the business runs with less founder dependence.

The work is successful when the team can carry it without needing me in the middle.

Results

Proof, not promises.

This is what tends to show up within the first year, and it compounds from there.

Three of them, start to finish
01
The situation

Three long-tenured people walked out inside a single month, and the knowledge walked with them.

What changed

Rebuilt onboarding, training, and role clarity, then reworked how the roles were recruited for.

The result

Every seat refilled with someone stronger, and the next departure stopped being a crisis.

02
The situation

Everything the company knew lived in a few people’s heads, and that scared the founder.

What changed

Built a searchable SOP library designed to be updated, not archived and forgotten.

The result

Knowledge that stays usable as the company grows, instead of aging out the day it’s written.

03
The situation

A leader sat in the middle of every decision, and their best people were quietly heading for the door.

What changed

Coached them out of the bottleneck and built the leadership habits their team needed to run.

The result

The team finally led, and turnover reversed. That was leadership, not a systems fix.

A signature framework

The Leadership Arc.

Leadership grows in stages: from managing yourself, to leading the work, conversations, people, and eventually the organization.

Explore executive coaching
AI, put to work

The tech that earns its keep.

I bring AI and automation into a business the way an operator does, aimed at real bottlenecks, not buzzwords. The point is never novelty. It is giving your people their hours back for the work that actually needs a human.

Put AI to work
First pass, doneReports, scans, and drafts generated in seconds, so the team starts from something instead of a blank page.
Sharper hiringJob posts and screening tuned so the right people actually apply.
The number that mattersDashboards that surface the signal, inside the tools your team already uses.
Let’s talk

So, where are you stuck?

Give me the honest version of what’s going on. We’ll start with a discovery call and figure out, together, whether I’m the right fit.

Where Based in Greater Orlando, working with clients anywhere

I respect your time and your inbox. No spam, ever.